Account Deletion

Delete Your Mito Account

We respect your right to control your data. This page explains how to permanently request deletion of your Mito account and associated personal information.

Option 1 — Delete in the App

The fastest way to delete your account is directly inside the Mito application:

Profile → Settings → Delete Account

Once confirmed, your account will be scheduled for permanent removal according to our data retention policy.

Option 2 — Request by Email

If you cannot access the app, lost access to your phone number, or need assistance, you may submit a deletion request by email. Please send your details and request to:

To help us verify ownership and process your request securely, please include:

  1. The phone number registered to your Mito account
  2. Your profile name or username (if available)
  3. A clear statement that you want your account permanently deleted
  4. Any additional information that may help us locate your account
Important: Account deletion is permanent. After your account is deleted, your profile, messages, photos, stories, and related account data will be removed within a reasonable period, except where limited retention is required for legal, security, or fraud-prevention purposes.

What Happens After You Request Deletion

Processing Time

Email requests are typically processed within 7 business days. You will receive a confirmation once your deletion request has been completed.

Need Help?

For privacy-related questions or support with account deletion, contact us at mitoappnet@gmail.com. You can also review our Privacy Policy.